Free Shipping Over $79

物流政策

All orders will be shipped out from Sunnyvale, CA. 

We are a proud American company, and everything is in the USA.  It only takes 3-5 business days for us to process and 5-7 days to ship your door, All the products from our store are in California, USA

Order Fulfillment
When you place an order on MOTITOPIA, we promise to ship out your item(s) within 3-5 business days, Monday through Friday. This means that within 5-7 business days of your online purchase, you can be assured that your package is handed over to the United States Postal Service (USPS) for prompt delivery. All orders include a USPS tracking number so that you can go online and see where your package is en route. 
Note: Our offices are closed on the weekends, so any orders placed on Friday will be shipped out first thing on Monday. 
 

Shipping Within The U.S.
All the shipping fees will be calculated at checkout. MOTITOPIA is offering free First class USPS shipping on all U.S. for orders over $79 and all Canada orders over $150. 

All orders will be shipped through the USPS or UPS. While the exact date of delivery will vary based on your location, the estimated shipping and handling time is 2 to 5 business days.

* Free shipping will be automatically applied to qualifying orders at checkout.  

Shipping To Canada
The estimated shipping time is from 2 weeks to 4 weeks. Please keep in mind that customs delays are common when shipping to Canada. All shipments made to Canada must be shipped to a physical address. We are not able to ship to Canada P.O. boxes at this time. 
If your package is refused, or unclaimed, you will be responsible for the original shipping and return costs. This also may include any duties, taxes, and customs charges. This total amount will be deducted from your merchandise return.

Don’t Flip Out Yet - Talk To Us First
We know how frustrating it is to order something online and not have it delivered on time. That’s why we work hard to get your order fulfilled as soon as possible - and ship it out the very next business day.  If your package doesn’t arrive during the estimated time period, please contact us immediately at service@motitopia.com.

Shipping Internationally
So far, we only ship the products within the USA and Canada. We are working on the terms and policies of shipping products to other countries than the USA and Canada. In the near future, shipping internationally will be available. 
 

Website Customer Service Hours:

Monday-Friday 10am - 5pm PST